I love it it came better then expected, I even had one journal custom colored and it did not disappoint. 20 out of 10 stars. The quality and money it worth the time and price. And perfect gift idea as well. I will be ordering again.
The most beautiful thing I’ve purchased this year
I highly recommend getting one! The journals are beautifully done, and you can tell a lot of thought and care went into them. The customer service is excellent. I had an issue with the shipping on my end, and I got very fast and positive responses to help resolve the issue. I do wish there was a confirmation email and/or text update during the process, but overall, I am very thankful for my book.
Customer service is awful. I placed an order and didn’t get an order confirmation until I text I was going to dispute the charges. She immediately apologized and said she is the only one working and she is overwhelmed. She is focusing on making the paper. I completely get the process time. Not an issue the items are beautiful. What is not acceptable is no order confirmation and no communication back when a concern is brought up. I am still waiting for my rushed order for the sorry that my confirmation wasn’t sent to me. Otherwise she seems very kind just lack of communication.
Customer service is awful. I placed an order and didn’t get an order confirmation until I text I was going to dispute the charges. She immediately apologized and said she is the only one working and she is overwhelmed. She is focusing on making the paper. I completely get the process time. Not an issue the items are beautiful. What is not acceptable is no order confirmation and no communication back when a concern is brought up. I am still waiting for my rushed order for the sorry that my confirmation wasn’t sent to me. Otherwise she seems very kind just lack of communication.
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7 comments
I love it it came better then expected, I even had one journal custom colored and it did not disappoint. 20 out of 10 stars. The quality and money it worth the time and price. And perfect gift idea as well. I will be ordering again.
The most beautiful thing I’ve purchased this year
I highly recommend getting one! The journals are beautifully done, and you can tell a lot of thought and care went into them. The customer service is excellent. I had an issue with the shipping on my end, and I got very fast and positive responses to help resolve the issue. I do wish there was a confirmation email and/or text update during the process, but overall, I am very thankful for my book.
Customer service is awful. I placed an order and didn’t get an order confirmation until I text I was going to dispute the charges. She immediately apologized and said she is the only one working and she is overwhelmed. She is focusing on making the paper. I completely get the process time. Not an issue the items are beautiful. What is not acceptable is no order confirmation and no communication back when a concern is brought up. I am still waiting for my rushed order for the sorry that my confirmation wasn’t sent to me. Otherwise she seems very kind just lack of communication.
Customer service is awful. I placed an order and didn’t get an order confirmation until I text I was going to dispute the charges. She immediately apologized and said she is the only one working and she is overwhelmed. She is focusing on making the paper. I completely get the process time. Not an issue the items are beautiful. What is not acceptable is no order confirmation and no communication back when a concern is brought up. I am still waiting for my rushed order for the sorry that my confirmation wasn’t sent to me. Otherwise she seems very kind just lack of communication.